Step 01 · Search
Find your profile – in 30 seconds
You enter your company name. Sternehero automatically finds all Google reviews for your business.
Connect your Google Business Profile – doneReview management, automated
NegativeGoogle Reviews?Report them yourself –.
fastFast and automated.
Your self-service tool for reporting Google reviews. You select reviews, confirm no customer contact – the software handles the technical submission.
3 free credits to start · Sternehero is a software platform. The decision on removal is made by the respective platform.
Over0
of reports are answered and removed by Google within minutes
Mustermann GmbH
Was never a customer there. Absolutely untrustworthy!
Not a customerI don't know this company at all.
Not a customerGreat service, very satisfied!
The Problem
Negative reviews cost you revenue
Every negative review measurably lowers your revenue – and the manual route via Google forms costs time.
0%
of consumers avoid businesses with negative reviews.
0%
of potential customers can be deterred by a single negative review.
Revenue loss
A lower star rating directly affects clicks, calls and orders.
Time drain
Handing things over to agencies or service providers takes time: writing emails, making calls, clarifying follow-ups – days often pass before a decision. With Sternehero, you submit your report yourself in just a few minutes – and Google often answers just as quickly.
High costs
Other providers charge per review – often with unclear pricing.
The Solution
Your reporting process. Automated.
Sternehero automates the technical submission of your review reports – you stay in full control.
Step 02 · Selection
Select reviews
You mark reviews without real customer contact – in one click. You decide what gets reported.
Full control · self-serviceStep 03 · Submission
Have your report submitted
The software handles the technical submission to Google – fully automated.
1 credit = 1 report submission · Credits never expireStep 04 · Tracking
Track the result
Real-time status for every report – Google often responds within minutes.
The platform makes the decisionTailored for you
Flexible for businesses and agencies
For Businesses
Business
Connect your Google Business Profile and manage your reviews yourself.
- Connect Google Business Profile
- View and reply to reviews
- Submit review reports with credits
- Real-time status tracking
For Agencies · Whitelabel
Agency
Manage your clients' reviews efficiently under one roof – with your own branding.
- Multi-client dashboard
- Team roles (Owner, Agent, Sales)
- Whitelabel (domain, branding, colors)
- Prepaid credits with up to 20% bonus
Reseller Coming Soon
Reseller
Resell review management to your clients under your own brand.
- Set your own credit pricing
- Sub-agency management
- Stripe Connect revenue sharing
- Dedicated account manager
Testimonials
What our clients say
Three reviews from people who were never patients with us. Reported via Sternehero – Google removed all three the same day.
We manage over 40 client profiles in one dashboard. Credits are flexible, the whitelabel runs under our brand – our clients never notice the tool behind it.
I don't have time for this kind of thing. Connected the profile, marked two reviews, done. The software submitted the rest.
We used to submit reports for our clients one by one via Google forms. Now it all runs bundled, with a status for every report. Very pragmatic solution.
A 1-star review from someone who never ate at our restaurant hung over us for months. After the report, it was no longer visible within 20 minutes. I wouldn't have thought it could be this straightforward.
Saves us a good ten hours a week. A tool doesn't need to do more than that.
We reported five obvious fake reviews, and Google removed four of them. That results aren't promised is stated transparently upfront – I found that fair.
Finally all reviews in one place at a glance. And support actually responds quickly.
Common Questions
Straight answers before you start
The most important answers – transparent and without fine print.
No. The decision rests solely with the respective platform. Sternehero automates the submission of your reports – the platform determines the outcome.
Credits are consumed when a report is submitted – regardless of the outcome. 1 credit equals 1 report submission. Credits never expire.
No, Sternehero is a software platform. Individual reviews are not legally assessed. For legal questions, we recommend consulting a specialized lawyer.
For everyone who wants to manage their Google profile themselves: local service providers, doctors, tradespeople, restaurateurs – and agencies offering review management for their clients.
Google processes many reports automatically and often decides within minutes – in individual cases the check takes a few days. You track the status in real time in your dashboard.
Register for free, find your company profile and get going. As a business, you receive 3 free credits on the Free plan – so you can test the entire reporting process yourself.