01
Connect your profile in 30 seconds
You connect your Google Business Profile. All reviews appear in your dashboard.
1,200+ businesses manage their reviews with SterneheroNegative Google reviews? Report them
Negative Google reviews? Report them
yourself. Fast and automated.
Your self-service tool for reporting reviews on Google. You select reviews without a real customer contact and confirm this. The software handles the technical submission and shows you every status in real time.
- 1 free credit to start
- No subscription required
- Credits never expire
- Starter is free
- Agency credits from €3
- Whitelabel in the Pro plan
Example with fictitious businesses · The decision rests solely with the platform.
>80%
Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes.
In individual cases the review takes a few days. The decision rests solely with Google.
- GDPR compliant
- Hosted in Germany
- Stripe-secured payments
- SSL encrypted
Made for everyone with a Google Business Profile
Dental practicesRestaurantsTrades businessesCar dealershipsPhysiotherapyHotelsMedical practicesHair salonsAuto repair shopsGymsReal estate agents
The math of stars
A single 1-star review weighs more than you think.
The better your average, the more 5-star reviews you need to mathematically offset a single 1-star review. Set your average.
3.54.04.54.9
Your result
9
new 5-star reviews are needed to offset a single 1-star review at an average of 4.6.
At 4.8 stars it is already 19.
Mathematical average, simplified.
You do not have to accept reviews from people who were never customers.
The free review analysis shows you the star distribution of your Google profile and flags suspicious reviews, in a few seconds.
Two paths, one tool
What brings you here?
Choose your path: the page below shows you exactly the plans, prices, and testimonials that fit you.
For BusinessesYour path
I run a business
You have reviews from people who were never customers? You report them yourself: in a few minutes, without an expensive service provider and without a lawyer.
- Connect your Google Business Profile in 30 seconds
- Select and report reviews yourself
- Real-time status for every report
We are an agency
You manage your clients' reviews under one roof: with your branding, your prices, your team.
- Multi-client dashboard & team roles
- Whitelabel: your own domain, logo, colors
- Agency credit prices from €3 per credit
Reseller program with your own brand and your own prices: join the waitlist now
How it works
Your reporting process. Automated.
Four steps, and you always know where every report stands.
02
Select reviews
You mark reviews without a real customer contact and confirm it. You decide what gets reported.
03
Have the report submitted
The software handles the technical submission to the platform. 1 credit = 1 report, also in bulk.
04
Track results in real time
Submitted, under review, removed, or rejected: you see every status. The platform makes the decision.
The difference
Other service providers vs. Sternehero
Many businesses already pay for review services. Drag the slider and see what changes for you with Sternehero.
Other providers typical market
Commissioning
Your request1
Thank you, we will get back to you.
Follow-up question2
Please send us further details.
Your quote3
Please find our quote for your case attached.
Request by email or phone, often with follow-up questions
Price
Price on requestPricing model and amount vary by provider
Often only known after the request
Status
Status of your order
In progress
Next step: wait for a response
You often wait for a response
With Sternehero
Commissioning
Thomas K.
Anonymous
Peter W.
Submit 3 reportsReported yourself in a few clicks
Price
from
€7/ credit*
Fixed price, visible upfrontFixed price per credit, known before purchase
Status
Live
Submitted
Under review
Removed by Google
Real-time status for every report
CommissioningOther providers: Request by email or phone, often with follow-up questionsWith Sternehero: Reported yourself in a few clicks
Pricing structureOther providers: Varies by provider, often only on requestWith Sternehero: Fixed price per credit, visible upfront: from €7 per submission*
Status of your reportsOther providers: You often wait for a responseWith Sternehero: Real-time status in the dashboard
ControlOther providers: You hand over the processWith Sternehero: You select every report yourself
Who decides?Other providers: The platformWith Sternehero: The platform. No provider changes that.
* in the 250 package, net plus 19% VAT. The comparison refers to typical market offers from review service providers; individual providers may differ. The illustration above is simplified. You can also continue to report reviews directly to Google yourself. The decision on every report rests solely with the respective platform.
Plans & pricing
Transparent pricing for both paths
Free
To get started, per location
€0/ month
No monthly base fee
- 1 free credit to start
- Manual reports with credits
- Dashboard with real-time status
Popular
Business
For active profiles, per location
€49€59/ month, net
Yearly: billed €588 / yearBilled monthly
- Everything in Free
- AI replies to new reviews, with approval or auto-reply
- Replies to older reviews as well
Maximum relief
Premium
For maximum relief, per location
€69€89/ month, net
Yearly: billed €828 / yearBilled monthly
- Everything in Business
- Free reports for new reviews, without using credits
- AI replies included
- On the yearly plan: report all existing negative reviews free of charge, tooYearly plan
Free reports apply to German business profiles.
Choose PremiumCredits for review reports
1 credit = 1 report submission
More credits, more reports: your volume advantage. Choose a package size:
€15/ credit
€375 for 25 credits · net plus 19 % VAT
37 % less per credit than the 5 packCredits never expire.
Get started freeAll prices net plus 19% VAT · No subscription required for credits · See all prices in detail
Starter
Start right away, no fixed costs
€0/ month
No monthly base fee
- Multi-client dashboard for all client profiles
- Agency credit prices from €3 per credit
- Team roles & client management
- No bonus credits
Whitelabel
Pro
Your brand, your product, your prices
€165.83€199/ month, net
Yearly: billed €1,990 / yearBilled monthly
- Everything in Starter
- Whitelabel: your own domain, logo, colors
- Same agency credit prices from €3
- Up to 20% bonus credits on purchase
Credits for agencies
Agency credit prices: from €3 per credit
The same tiers in Starter and Pro: 1 credit = 1 report submission for your client profiles. Choose a package size:
€8/ credit
€800 for 100 credits · net plus 19 % VAT
57 % less per credit than the 10 packIn the Pro plan: up to 20% bonus credits on purchase.
See agency plansAll prices net plus 19% VAT · Credits never expire · Reseller program: join the waitlist
Plain talk before you start
What Sternehero is. And what it is not.
You examine offers closely before you start. That is exactly why we tell you these three things upfront, not in the fine print.
01
No guarantee of success.
The decision on every report rests solely with the respective platform. Sternehero automates the submission, the platform determines the outcome.
02
No legal advice.
Sternehero is a software platform, not a lawyer. There is no legal review of individual reviews. You make all content decisions yourself.
03
You stay in control.
You select every review yourself and confirm the missing customer contact. No automation reports anything without your decision.
Testimonials
What our customers say
Honesty that stands out
We reported five obvious fake reviews, and Google removed four of them. That there is no guarantee is stated transparently upfront. I found that fair.
Three reviews from people who were never patients with us. Reported via Sternehero, and Google removed all three the same day.
A 1-star review from someone who never ate at our restaurant hung over us for months. After the report, it was no longer visible within 20 minutes. I wouldn't have thought it could be this straightforward.
Finally all reviews in one place at a glance. And support actually responds quickly.
Whitelabel in everyday use
We manage over 40 client profiles in one dashboard. Credits are flexible, the whitelabel runs under our brand. Our clients never notice the tool behind it.
We used to submit reports for our clients one by one via Google forms. Now it all runs bundled, with a status for every report. Very pragmatic solution.
Saves us a good ten hours a week. A tool doesn't need to do more than that.
Frequent questions
Plain talk, before you start
The most important answers: transparent and without fine print. Your question is not here? Ask the assistant.
Sternehero assistantAI · answers in secondsPreview
Hello! I answer your questions about Sternehero: process, credits, plans, and agency features.
The assistant answers questions about the tool. It does not replace legal advice.
Google reviews many reports automatically. Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes. In individual cases the review takes a few days. You track the status of every report in real time in the dashboard: you often see the outcome the same day.
You can also report every review individually directly to Google. With Sternehero you get it done in a fraction of the time: all reviews in one place, bulk reports in a few clicks, and a real-time status for every report. Your first credit is free, so you can try it at no cost.
No. The decision on a report rests solely with the respective platform. Sternehero automates the submission process, the platform determines the outcome. That is exactly why you pay per submission instead of high flat fees: credits start at €7 per report in the 250 pack.
Credits are used when the report is submitted, regardless of the outcome. You pay for the submission, not for the result. 1 credit corresponds to 1 report submission, credits never expire.
A ready-made product for your portfolio: you manage all client profiles in one multi-client dashboard, submit reports per client in bulk, and keep your clients up to date with automatic status reports by email. You buy credits at agency prices from €3 per credit and set your own client pricing.
Yes. In the Pro plan (whitelabel) the entire interface runs under your brand: your own domain, your logo, your colors. The automatic status reports to your clients also carry your branding. Sternehero stays in the background in all actions and is not visible to your clients.
No. Sternehero is a software platform. There is no legal review of individual reviews and no legal advice. You make all content decisions yourself. For legal questions, we recommend consulting a specialized lawyer.
For businesses that want to manage their reviews themselves and submit reports independently, especially local service providers, doctors, tradespeople, and restaurateurs with a Google Business Profile. Agencies manage their clients' profiles with the multi-client dashboard, optionally as a whitelabel under their own brand.
Ready in a few minutes
Your review profile in your hands.
Start for free: your first report is free.
Start with the free Starter plan or see Whitelabel in a demo.
- 01Create an account
- 02Connect your Google profile
- 03Submit your first report, within minutes