A critical review?
Your reply is ready.
Free, in seconds.
You paste the review text, choose the tone, and the generator drafts a professional reply suggestion. You check it, adjust it and publish it yourself.
Your 5 free responses for today have been used up.
For unlimited AI responses, you need one of our plans. Choose the right package for your business.
View PlansYour reply is not only read by its author
You reply publicly, right underneath the review. That means you always write for two audiences: the person who left the review, and everyone who is yet to come.
Future customers read along
Your reply stays under the review permanently. Anyone searching for your business often reads it before the first contact and draws their own conclusions.
The tone is what sticks
A factual, solution-oriented reply makes you look composed. An irritated reply, by contrast, often lingers longer than the review itself.
Readers interpret silence themselves
A timely reply shows that feedback reaches you. If criticism stays uncommented, the reader fills the gap with their own assumption.
Three steps to a finished reply
You need neither an account nor a manual for this.
Paste the review
You copy the review text from your Google profile and paste it into the tool. No sign-up, no account.
Choose the tone
You choose between friendly, professional and short & to the point. The reply suggestion adapts to your style.
Check, adjust, publish
You get a suggestion, not an automation. You add details, copy the text and publish it yourself via your Google Business Profile.
What the free tool does. And what it does not.
You should know where you stand beforehand. Three things we say openly:
A suggestion, not an autopilot
You receive a text suggestion. Nothing is published automatically: you check every reply, adjust it and post it yourself.
The tool does not know your case
You know what actually happened. Names, facts and your side of the story are yours to add before you reply.
5 replies per day
You use the tool with 5 free replies a day, without signing up. Need more volume or replies without copy and paste? That is what AI Reply is for.
New review? The draft is already waiting for you.
You no longer have to copy reviews into a tool one by one: AI Reply automatically creates a reply draft in your tone for every new review. In standard mode every draft waits for your approval: you check it, click, and the reply appears on your profile. If you prefer, you enable auto-reply per location, then the software publishes without further confirmation, switchable off at any time. You choose the mode.
- A draft automatically for every new review
- Approval mode as the default, auto-reply as an opt-in
- Replies to older reviews as well
Business plan: 59 € / month per location, net plus 19 % VAT.
“The food was good, but we waited a very long time for the bill.”
Thank you for your feedback and for the kind words about our kitchen. We are sorry about the wait for the bill, we can do better there. We look forward to welcoming you again soon.
Answered in brief
Yes. You get 5 AI replies per day for free, without signing up. For unlimited replies you choose a suitable plan.
You choose between friendly, professional and short & to the point. Before publishing you can edit every text freely.
Yes. You copy the reply, adjust it if needed and publish it yourself via your Google Business Profile. You keep full control over every text.
The response generator is the free tool for single replies: you paste every review yourself. AI Reply in the Business plan automatically creates a draft for every new review. In standard mode you approve each draft with a click, optionally you enable auto-reply per location.
You can report such reviews to Google directly with Sternehero. The software handles the technical submission, the platform decides on the removal.
Your reviews. Your replies. One dashboard.
Start for free: you manage reviews, replies and reports in one place. 1 free credit to start.