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You write to the team via the form, book a demo directly as an agency, or open the support area in your app as a customer. That way your request lands where it gets answered, without detours.

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Want to know which package fits, how reporting works or whether Sternehero suits your business? The form is your direct line to the team.

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  • Also by email: kontakt@sternehero.de
Go to the contact form Agencies

Do you run an agency?

You see the multi-client dashboard and white label live in the session, with time for your questions about team roles, pricing and your setup.

  • Multi-client dashboard & team roles
  • White label: your own domain, logo, colours
  • Starter free of charge, credits from 3 € per credit
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The fastest route for support requests: sign in and submit your request in the support area right inside your app.

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  • Alternatively: the form with the topic “Technical support”
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Your answer may already be here

The most common questions to the team, answered directly.

You can also report reviews directly to Google. Sternehero makes that process more efficient: you manage all reviews in one place, save time with batch reports and keep track of the status of your reports.

No. The decision about a report lies solely with the respective platform. Sternehero automates the submission process, the platform determines the outcome.

Credits are used when the report is submitted, regardless of the outcome. You pay for the submission, not for the outcome. 1 credit equals 1 report submission, and credits never expire.

No. Sternehero is a software platform. There is no legal assessment of individual reviews and no legal advice. You make all content-related decisions yourself. For legal questions we recommend consulting a specialist lawyer.

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