Free
To get started, per location
€0/ month
No base fee, no minimum term
You only pay for the credits you use.- 1 free credit to start
- Reports with credits, from €7 per submission
- Real-time status of every report
- 5 AI replies to try
Price list October 2026 net plus 19% VATPricing for businesses and agencies Your price,
Pricing for businesses and agencies Your price,
in black
and white.
Set up how you want to use Sternehero. The receipt calculates live: plan, credits, VAT. Every figure comes from the current price list, nothing is hidden in the small print.
STERNEHEROReceipt
Free × 1 location€0.00
4 × €15.00 per credit€60.001 credit = 1 submission, price in the 25 pack
Setup fee€0.00
Net per month€60.00
plus 19% VAT €11.40 · gross €71.40
Recommendedlowest-cost matching optionFree + 25 pack
25 credits for €375 one-off, roughly about 6 months at 4 submissions per month. Premium pays off from 5 submissions per location and month.
Comparison, net per month
Free + credits€60.00
Business + credits€109.00
Premium€69.00
Credits pay for submissions, the platform decides.
Net per month €60.00. Recommendation: Free + 25 pack.
0€setup fee
7€per credit in the 250 pack
3€per agency credit from 5,000
- Payment via Stripe
- Invoice with VAT shown
- Purchased credits never expire
- GDPR compliant
Plans for businesses, per locationPlans for agencies
Three plans. You start for free.
Starter for free. Pro for your brand.
Every plan applies per location. You can submit reports on every plan. On Premium without using credits for new reviews, on the yearly plan also for all existing ones.
Starter and Pro use the same agency credit prices from €3 per credit. Pro adds white label, team accounts, a client directory and up to 20% bonus credits on purchase.
Business
For active profiles, per location
€49€59/ month, net
Billed yearlyBilled monthly
12 × €49 = €588 per year · You save €120Yearly only €49 per month, €588 per year- Everything in Free
- Unlimited AI replies, including older reviews
- Published with your approval, auto-reply for 4 and 5 stars optional
- Your own reply templates
Premium
Reports included, per location
€69€89/ month, net
Billed yearlyBilled monthly
12 × €69 = €828 per year · You save €240Yearly only €69 per month, €828 per year- Everything in Business
- Reports on new reviews without using credits
- On the yearly plan also all existing negative reviewsYearly plan
Free reports apply to German business profiles.
Choose PremiumTry Premium for 30 days, no payment details Coming soon
Starter
Get going right away, no fixed costs
€0/ month
No base fee
You only pay for agency credits, from €3 per credit.- Agency credit prices from €3 per credit
- Confirmation links for your clients
- Powers of attorney in the reporting process
- 200 profile searches per month
- No bonus credits, no team accounts
Pro
Your brand, your product, your prices
€165.83€199/ month, net
€1,990 billed yearlyBilled monthly
10 instead of 12 monthly payments · You save €398Yearly €1,990, i.e. 10 instead of 12 monthly payments- Everything in Starter
- White label: your own domain, logo, colours, favicon
- Team accounts with roles
- Client directory, PDF quotes and reports in your design
- Up to 20% bonus credits on purchase Volume benefit
Reseller
For partners with their own sales
Custom
Terms by arrangement
Launch in waves, after the waitlist.- For partners who pass Sternehero on to their own end customers
- Personal conversation before the start
All prices net plus 19% VAT · No setup fee · Purchased credits never expire
Credits for reportsAgency credits, the same in Starter and Pro
The bigger the pack, the cheaper each submission.
1 credit = 1 report submission to the platform. Pick a step and the till instantly works out the pack price, price per credit and volume benefit.
Click a step or use the arrow keys
72hafter sign-up
Starter offer for new accounts
5 credits for €49 instead of €120
Plus 20% extra credits on packs of 10 credits or more. Once per account, within the first 72 hours after sign-up, directly in your dashboard. After that, the regular prices apply automatically.
All prices net plus 19% VAT · No subscription required for credits · No minimum spend
All features compared
What each plan includes.
Starter and Pro, line by line.
Every line reflects the current state of the software. If it is not listed, it is not included.
| Per location | Free€0 | Business€49 / month€59 / month | Premium€69 / month€89 / month |
|---|---|---|---|
| Reports | |||
| Submit reports with credits | |||
| Real-time status of every report | |||
| Reports on new reviews without using credits1 | |||
| Reports on existing reviews without using credits1 | Yearly plan | ||
| Replies to reviews | |||
| AI replies, including older reviews | 5 to try | unlimited | unlimited |
| Published with your approval | |||
| Auto-reply for 4 and 5 stars, optional2 | |||
| Your own reply templates | |||
| Account and billing | |||
| Price per location and month, net | €0 | €49 yearly€59 monthly | €69 yearly€89 monthly |
| Purchased credits never expire | |||
| Invoice with VAT shown | on credit purchase | ||
| Agency | Starter€0 | Pro€1,990 / year€199 / month |
|---|---|---|
| Credits | ||
| Agency credit prices from €3 per credit | ||
| Bonus credits on purchase | up to 20% | |
| Purchased credits never expire | ||
| Clients and reports | ||
| Confirmation links for your clients | shared subdomain | Your domain |
| Powers of attorney in the reporting process | ||
| Client directory for all client profiles | ||
| Profile searches per month | 200 | unlimited |
| Location monitoring | 100 included | |
| White label and team | ||
| Your own domain for client pages | ||
| Logo, colours and favicon | ||
| PDF quotes, reports and client emails in your design | ||
| Team accounts with roles | ||
1 For German business profiles. On the monthly plan this applies to reviews received after the plan starts, on the yearly plan to all reviews. One report per review. 2 Replies to reviews with 1 to 3 stars are only ever published after your approval.Reseller terms on request via the waitlist. All prices net plus 19% VAT.
Premium on the yearly plan
Monthly the new ones. Yearly all of them.
On the Premium plan you report negative reviews without using credits. On the monthly plan this applies to reviews received after the plan starts. On the yearly plan also to all existing reviews of your profile.
- For German business profiles
- One report per review, no monthly quota
- The platform decides on every report
Example with 11 reports, 7 of them before the plan starts: Premium monthly reports 4 without credits and 7 with credits, Premium yearly reports all 11 without credits.
Example
Report included, no creditReport with 1 credit
Straight talk on billing
What happens when the platform declines?
Credits are used on submission, regardless of the outcome. You pay for the submission, not for the result. It says so right here, not in the small print.
Your reportsExample
Unfriendly and far too slow.
Under review−1 creditNever again, totally disappointed.
Removed−1 creditToo expensive for what you get.
Not removed−1 credit
Used on submission
01
You pay for the submission.
One credit entitles you to one submission to the platform, not to a particular outcome. Used credits are not refunded. That is also what our terms say.
02
No guarantee of success.
The respective platform alone decides on every report. Sternehero automates the submission and shows you the status in real time.
03
Premium without credits.
On the Premium plan, included reports do not use any credits. This applies to German business profiles, on the yearly plan also to existing reviews.
SterneheroExample
Invoice
ItemNet
Premium, yearly plan1 location, 12 × €69.00€828.00
Credit pack 2525 × €15.00€375.00
Subtotal net€1,203.00
VAT 19%€228.57
Total€1,431.57
Payment and invoices
Net, gross, invoice. All itemised.
- Payment via Stripe
You pay for plans and credit packs in the secure Stripe checkout. You will see which payment methods are offered to you right there.
- Net plus 19% VAT
All prices are net. VAT is shown separately on the invoice. You enter your billing address and VAT ID in the checkout.
- An invoice for every purchase
You receive an invoice for every subscription and every credit pack. You will find all invoices in your account and in the Stripe customer portal.
- Switch and cancel
A plan change is prorated. A cancellation takes effect at the end of the current billing period, purchased credits remain yours.
We reported five obvious fake reviews and Google removed four of them. They tell you upfront that there is no guarantee. I found that fair.
We manage over 40 client profiles in one dashboard. Credits are flexible and the white label runs under our brand. Our clients never notice the tool behind it.
Billing questions
Straight talk on credits and plans.
The key answers on prices, invoices and credits.
Your question is not listed?
Write to us and you will get a personal reply.
Contact us1 credit equals 1 report submission to the platform. You select a review without genuine customer contact, confirm this, and the software handles the technical submission.
Credits are used on submission, regardless of the outcome. You pay for the submission, not for the result, and used credits are not refunded. You can see the status of every report in real time in your dashboard.
Purchased credits never expire, and neither do bonus credits from a pack purchase. Exception: the free starter credit and credits from promotions expire after 30 days, unless the promotion states otherwise.
No. Every plan applies per location, so you choose the right plan for each location. Your credits apply to your entire account.
You pay via Stripe. For every subscription and every credit pack you receive an invoice with VAT shown separately. You will find all invoices in your account.
Yes. A change is prorated. A cancellation takes effect at the end of the current billing period, and all features stay active until then. Purchased credits remain yours in any case.
No. All prices are on this page and are net plus 19% VAT. There is no setup fee, no subscription required for credits and no minimum spend.
Within the first 72 hours after sign-up you will see a one-time offer in your dashboard: 5 credits for €49 instead of €120 and 20% extra credits on packs of 10 credits or more. After that, the regular prices apply automatically.
On the Pro plan you receive up to 20% bonus credits when you buy agency credits. The credit prices themselves are the same in Starter and Pro. Bonus credits never expire, just like purchased credits.
No. The decision on a report lies solely with the respective platform. Sternehero automates the submission, the platform determines the outcome.
Ready in a few minutes
Your price is set. Your start is free.
Starter for free. White label when you are ready.
Start with 1 free credit. Only buy credits when you need them.
See the agency dashboard in a personal demo or get started right away with Starter.
- 01Create an account
- 02Connect your Google profile
- 03Submit your first report in a few minutes