Transparency
You see every status in real time: submitted, under review, decided. Reports that do not lead to removal stay visible in the dashboard too.
SubmittedUnder reviewDecision: Google
About us · Self-service since 2023
Your online reputation belongs
in your hands.
Sternehero is a self-service tool for reporting reviews on Google: transparent, GDPR-compliant and without promises nobody can keep. You stay in control of every step.
Every report is decided by the platform. Sternehero delivers the process that gets it there.
The transparency principle
Why Sternehero does not promise you a guarantee
And tells you so openly, before you spend your first credit.
Founded in 2023: Sternehero grew out of a simple observation. Agencies and businesses spent hours every day reporting reviews without genuine customer contact one by one. The process was complex, fragmented and impossible to scale.
The market usually answers this problem with big promises: service providers often charge 50 to 100 € per review, sometimes more, and advertise success rates nobody can seriously commit to. Because whether a review is removed is decided solely by the platform it sits on.
Sternehero deliberately takes the other route. Before your first credit you learn what the software does and what it does not: 1 credit stands for 1 report submission, regardless of the outcome. The status of every report stays visible to you, even when a review stays online.
You should be able to trust a tool that tells you openly what it cannot do.
Since then this principle has shaped every text, every pricing plan and every dashboard status: no success promises, no hidden costs, no handing over control.
Report statusReal time
Thomas K.SubmittedUnder reviewRemoved by Google
“Never was a customer there. Absolutely dubious!”AnonymousSubmittedUnder reviewStays online · Decision: Google
“Waited far too long, never again.”Credits are used on submission, regardless of the outcome. You see both outcomes in your dashboard, clearly labelled.
This is what transparency looks like in practice: even a report without removal stays visible.
Our values
Three principles that guide every product decision
You do not have to believe a mission statement. Every principle has visible proof inside the product.
Control stays with you
You choose which reviews you report and confirm every statement yourself. No agency in between, no handing over control.
You select the reviewsYou confirm every reportYou track every status
GDPR & German hosting
Your data is processed in line with the GDPR and hosted on servers in Germany. Payments run SSL-encrypted via Stripe.
GDPR-compliantServers in Germany
Numbers Sternehero stands behind
1,200+Businesses manage their reviews with Sternehero
2023Founded, consistently self-service ever since
DACHIn use at businesses and agencies across the entire DACH region
GDPRCompliant data processing, hosted on servers in Germany
How Sternehero works
Clear roles: you, the software, the platform
A software tool with cleanly separated responsibility. That is exactly why it works without big promises.
01
You decide
You select reviews without genuine customer contact, confirm your statements and keep an overview of all reports at any time.
02
Sternehero automates
The software handles the technical submission of your report to Google and shows you every status in real time. A software tool, not an agency.
03
The platform decides
Google reviews every report and decides alone whether a review is removed or stays online. Nobody takes that decision off your hands, not even Sternehero.
Plain talk on the legal situation
Sternehero is a software tool and does not provide legal services within the meaning of the German Legal Services Act (RDG). There is no legal assessment of individual reviews. For legal questions we recommend consulting a specialist lawyer.
>80 %
Over the past 12 months, Google removed more than 80 % of the reports submitted via Sternehero within 15 minutes.
In individual cases the review takes a few days. The decision is made solely by Google.
You decide when to start.
Take your time and look at the platform from the inside: with 1 free credit to start and no subscription required. There is deliberately no more sales pitch on this page.
1Create an account2Connect your Google profile3Submit your first report, within minutes
1 free credit to startNo subscription requiredPurchased credits never expire
Start for free1 free credit · no subscription requiredGet started