Software
Review ReportStep-by-step processAI ReplyAI replies to reviews in secondsPricingCredit packages & agency plansFour steps from profile to result.
See the processFor whom?
For BusinessesReport negative reviews yourself, from €7For AgenciesMulti-client dashboard & team rolesResellerWaitlistJoin the waitlist nowChains & FranchiseIn developmentMulti-location reputation for brands & franchisesyour-agency.com/dashboard
Your brand, your product, your prices.
View ProSternehero is a self-service tool for reporting reviews on Google: transparent, GDPR-compliant and without promises nobody can keep. You stay in control of every step. Every report is decided by the platform.
Over the past 12 months, Google removed more than 80 % of the reports submitted via Sternehero within 15 minutes.
In individual cases the review takes a few days. The decision is made solely by Google.
Sternehero was founded in 2023, based on a simple observation: agencies and businesses spent hours every day reporting reviews without genuine customer contact one by one. The process was complex, fragmented and impossible to scale.
The answer is a self-service tool. You select and confirm, the software handles the technical submission. Control stays with you.
Around negative reviews, many offers work with big promises, depending on the provider also with success rates.1 Nobody can seriously commit to a removal. Whether a review is removed is decided solely by the platform it sits on.
That is why Sternehero tells you before your first credit what the software does and what it does not.
Plain talk: No guarantee of success. Every report is decided by the platform.
1 Refers to offers common in the market; individual providers may differ.
Sternehero deliberately takes the other route: 1 credit stands for 1 report submission, regardless of the outcome. No subscription required, and purchased credits never expire. You know upfront what you pay and what for.
The status of every report stays visible to you: submitted, under review, decided. Even when a review stays online. You see both outcomes in your dashboard, clearly labelled.
Your data is processed in line with the GDPR and hosted on servers in Germany. Payments run SSL-encrypted via Stripe.
“You should be able to trust a tool that tells you openly what it cannot do.”
Since then this principle has shaped every text, every pricing plan and every dashboard status: no success promises, no hidden costs, no handing over control.
Five values, five proofs
Every star in the constellation has visible proof inside the product. Try each one yourself here, with sample data and without signing up.
You choose which reviews you report and confirm every statement yourself. No agency in between, no handing over control.
No guarantee of success: this sentence is not hidden in the small print but stated in the pricing plan, in the dashboard status and on every page.
No guarantee of success: the decision is made solely by the platform.
Decision: Google. The credit was used for the submission.
Sternehero is a software tool and does not provide legal services. Every report is decided solely by the respective platform.
Submit and see for yourself: the credit counts at submission, no matter how the platform decides.
1 credit per submission, regardless of the outcome. Purchased credits never expire.
You see every status in real time. Reports that do not lead to removal stay visible in the dashboard too.
Decision in both cases: Google. Both outcomes stay visible.
Your data sits on servers in Germany. Payments run SSL-encrypted via Stripe.
Clear roles
A software tool with cleanly separated responsibility. That is exactly why it works without big promises. Tap a question.
You select reviews without genuine customer contact, confirm your statements and keep the overview.
The software handles the technical submission to Google and shows every status in real time.
Google reviews every report and decides alone whether a review is removed or stays online.
Which reviews get reported?
You decide. You select reviews without genuine customer contact and confirm your statements yourself. Nothing is submitted without your confirmation.
Sternehero is a software tool and does not provide legal services. There is no legal assessment of individual reviews.
Why self-service
Sternehero is a software tool, not a law firm and not an agency. That leads to four things Sternehero deliberately does not do. And what you get instead.
What Sternehero does not doWhat you get instead
Every report is decided solely by the respective platform. You learn this before your first credit, not in the small print.
Sternehero does not provide legal services within the meaning of the RDG and does not assess individual reviews. You make all content decisions yourself. For legal questions, a specialist lawyer is the right contact.
You select, confirm the missing customer contact and submit. The software handles the technology and shows you every status.
1 credit stands for 1 report submission. No subscription required, purchased credits never expire.
Testimonials
Selected voices, each assigned to the value they describe.
We reported five obvious fake reviews, and Google removed four of them. That there is no guarantee is stated transparently upfront. I found that fair.
We used to submit reports for our clients one by one via Google forms. Now it all runs bundled, with a status for every report. Very pragmatic solution.
Finally all reviews in one place at a glance. And support actually responds quickly.
Saves us a good ten hours a week. A tool doesn't need to do more than that.
Who is behind Sternehero
No stock photos, no glossy team page. Only details you can verify, straight from the legal notice.
Source: legal notice under § 5 DDG and details on this page
Frequently asked questions
The key answers about the company and the tool, without small print.
No. Sternehero is a software platform. There is no legal assessment of individual reviews and no legal advice. You make all content decisions yourself. For legal questions, consulting a specialist lawyer is recommended.
No. Every report is decided solely by the respective platform. Sternehero automates the submission process; the outcome is determined by the platform.
Credits are used when the report is submitted, regardless of the outcome. You pay for the submission, not for the outcome. Purchased credits never expire.
Your data is processed in line with the GDPR and hosted on servers in Germany. Payments run SSL-encrypted via Stripe. You can find all details in the privacy policy.
You can also report reviews directly to Google. Sternehero makes this process more efficient: you manage all reviews in one place and keep track of the status of your reports.
In Freiburg, Waltershofenerstraße 9, Germany. You can reach Sternehero at +49 7663 8672890 or info@sternehero.de. All details are in the legal notice.
No rush
Take your time to look at the platform from the inside: with 1 free credit to start and no subscription required. That is all the selling this page does.