Your next customers read your reviews first.
Including the false ones.
Report them yourself.
You mark reviews without a real customer contact and confirm this. The software handles the technical submission to Google and shows you every status in real time. Without an expensive service provider, without a lawyer, without waiting.
Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes.
In individual cases the review takes a few days. The decision rests solely with Google.
An unfair review works against you. Around the clock.
You built the reputation. Others damage it anonymously.
Years of work, satisfied customers, honestly earned stars. And then someone who was never a customer reviews you: anonymously, in two minutes, without any proof. Every prospect who opens your profile reads exactly that review first.
Paying and still waiting
With service providers with unclear pricing, you often pay a multiple of the Sternehero price per review, frequently wait days to weeks, and rarely have insight into the status. With Sternehero, you submit your reports in bulk within minutes and track each one in real time.
How does your profile look? Check it.
The free review analysis shows you the star distribution of your Google profile and flags suspicious reviews, in a few seconds.
Free review analysisYour reporting process. Automated.
Four steps, and you always know where every report stands.
Connect your profile in 30 seconds
You connect your Google Business Profile. All reviews appear in your dashboard.
Select reviews
You mark reviews without a real customer contact and confirm it. You decide what gets reported.
Have the report submitted
The software handles the technical submission to the platform. 1 credit = 1 report, also in bulk.
Track results in real time
Submitted, under review, removed, or rejected: you see every status. The platform makes the decision.
Four industries, the same pattern
The scenarios differ, the pattern stays the same: a review without a real customer contact that pushes your stars down. This is what it typically looks like:
Doctors & practices
Bad treatment, never again.
Reviews from people who were never patients: after cancelled appointments, from mix-ups, or with no connection to the practice at all. Due to confidentiality, you can hardly respond publicly. What you can do is report: you confirm the missing patient contact and submit the report.
Trade businesses
Botched work and totally overpriced!
Inquiries without an order, cancelled appointments, sometimes even competitors: if your jobs come through referrals and local search, every unfair review directly hits your order book. You select the review, confirm the missing customer contact, done.
Restaurants
Food cold, service impossible.
Guests often decide spontaneously at the door, Google profile in hand. A 1-star review from someone who, according to the reservation book, was never there still sits right at the top. You report it in a few clicks and see the status in real time.
Car dealerships
Shady business, stay away!
People research for a long time before buying a car, and a revenge review after a failed price negotiation weighs heavily. If no purchase and no workshop visit took place, you confirm exactly that and report the review.
One plan per location. Start for free.
The Free plan is fully sufficient for reporting. The Business and Premium plans additionally take work off your plate.
- 1 free credit to start
- Manual reports with credits
- Dashboard with real-time status
With yearly billing: €588 / year · monthly €59
- Everything in Free
- AI replies to new reviews, with approval or auto-reply
- Replies to older reviews as well
With yearly billing: €828 / year · monthly €89
- Everything in Business
- Free reports for new reviews, without using credits
- AI replies included
1 credit = 1 report submission
More credits, more reports: your volume advantage. Choose a package size:
All prices net plus 19% VAT · No subscription required for credits · See all prices in detail
Other service providers vs. Sternehero
Many businesses already pay for review services. The direct comparison shows what changes for you with Sternehero.
* in the 250 package, net plus 19% VAT. ** Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes. The decision rests solely with the respective platform. The comparison refers to typical market offers from review service providers. You can also continue to report reviews directly to Google yourself.
What Sternehero is. And what it is not.
You examine offers closely before you start. That is exactly why we tell you these three things upfront, not in the fine print.
No guarantee of success
The decision on every report rests solely with the respective platform. Sternehero automates the submission, the platform determines the outcome. We tell you this before your first credit.
No legal advice
Sternehero is a software platform, not a lawyer. There is no legal review of individual reviews. You make all content decisions yourself.
You stay in control
You select every review yourself and confirm the missing customer contact. No automation reports anything without your decision.
Business owners like you. From the first click to the status.
Real voices from practices, trade businesses, restaurants, and car dealerships.
We reported five obvious fake reviews, and Google removed four of them. That results aren't promised is stated transparently upfront – I found that fair.
Three reviews from people who were never patients with us. Reported via Sternehero – Google removed all three the same day.
A 1-star review from someone who never ate at our restaurant hung over us for months. After the report, it was no longer visible within 20 minutes. I wouldn't have thought it could be this straightforward.
And your story?
Connect your profile and submit your first report with your free credit. You see the status live in the dashboard.
Get started freePlain talk before you start
The most important answers: transparent and without fine print.
You can also report reviews directly to Google. Sternehero makes this process more efficient: you manage all reviews in one place, save time with bulk reports, and keep track of the status of your reports.
No. The decision on a report rests solely with the respective platform. Sternehero automates the submission process, the platform determines the outcome.
Credits are used when the report is submitted, regardless of the outcome. You pay for the submission, not for the result. 1 credit corresponds to 1 report submission, credits never expire.
Google reviews many reports automatically. Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes. In individual cases the review takes a few days. You track the status in real time in the dashboard.
No. The Free plan with credits is enough for reporting, and you start with 1 free credit. The Business and Premium plans add AI replies and further relief, but they are not a requirement for reporting.
No. Sternehero is a software platform. There is no legal review of individual reviews and no legal advice. You make all content decisions yourself. For legal questions, we recommend consulting a specialized lawyer.
Your profile once again shows what you really stand for.
Start for free: your first report is free.