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Self-service software

Review management software for Google reviews

Manage every review of your Google Business Profile in one place – and report non-compliant reviews in a few clicks. You stay in full control, the software automates the reporting process.

1 free credit to startNo subscription requiredCredits never expire
Quick answer

What is review management software?

Review management software is a tool that lets businesses manage, respond to and report their online reviews centrally. With Sternehero you select the Google reviews concerned and the software submits your report to Google. Google reviews each report and decides independently.

Instead of handling every review individually on Google, you see all the reviews of your business profile in one dashboard.

You report non-compliant reviews via bulk selection, confirm the lack of customer contact and track the status of every report in real time.

The software is self-service: you make all decisions yourself, there is no legal review and no legal advice.

Features

Features at a glance

Everything to manage Google reviews centrally and report non-compliant reviews efficiently.

Central dashboard

All Google reviews of your profile in one place, sortable and filterable.

Report reviews

Submit non-compliant reviews individually or via bulk selection to be reported to Google.

AI reply suggestions

Generate professional replies to reviews – publish them with your approval.

Status tracking

Track every report transparently from „Submitted“ to „Removed“ or „Rejected“.

Multiple locations

Manage branches and locations centrally – ideal for chains and agencies.

Prepaid credits

1 credit = 1 report submission. Credits never expire, no subscription required for submissions.

>80%

Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes.

In individual cases the review takes a few days. The decision rests solely with Google.

Comparison

Paid service provider or self-service tool?

Review service providers handle the report for a fee. Sternehero automates the same reporting process at a fraction of the cost. In both cases Google decides whether the review is removed.

Other providers
With Sternehero
Time until removal
Often several days to weeks
Usually within 15 minutes**
Commissioning
Request by email or phone, often with follow-up questions
Reported in a few clicks
Cost per review
Often €50 to €100 per review, sometimes more
From €7 per submission*
Pricing structure
Often opaque
Fixed price per credit, known upfront
Status of your reports
You wait for a response
Real-time status in the dashboard
Control
You hand over the process
You select every report yourself

* in the 250 package, net plus 19% VAT. ** Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes. The decision rests solely with the respective platform. The comparison refers to typical market offers from review service providers.

Who it is for

For businesses and agencies

For businesses

For single locations and branch chains. You buy prepaid credits from €7 per credit (volume tiers) and report independently. One free credit to start.

Start for free

For agencies

For agencies and consultants who offer review management under their own brand. Pro white-label plan with multi-client dashboard and 20% bonus credits.

See the reseller program

Start free with 3 complimentary credits

You create an account, connect your Google Business Profile and submit your first report, entirely without payment details. You only buy credits once you actually need them.

Start for free

No subscription required · Credits never expire

FAQ

Frequently asked questions

You use the software on a credit basis: 1 credit = 1 report submission. Business credits start from €7 per credit (volume tiers), and you receive one free credit to start. Credits never expire. All prices net plus VAT.

Yes. You manage any number of locations centrally in one dashboard. For agencies with many clients there is the Pro white-label plan with a multi-client function.

You submit non-compliant reviews to be reported to Google. Google reviews each report and decides on removal independently. There is no guarantee.

No. Sternehero is a software platform. You make all content decisions yourself. There is no legal review of individual reviews and no legal advice.

The current focus is on Google Business Profiles. You manage and report Google reviews centrally.

Google reviews many reports automatically and often decides within minutes – in individual cases the review takes a few days.

Manage your Google reviews in one place

Start for free with one free credit – no commitment.

1Create an account2Connect your Google profile3Submit your first report, in a few minutes
Start for free1 free credit · no subscription requiredGet started