Review management software for Google reviews
Manage every review of your Google Business Profile in one place – and report non-compliant reviews in a few clicks. You stay in full control, the software automates the reporting process.
What is review management software?
Review management software is a tool that lets businesses manage, respond to and report their online reviews centrally. With Sternehero you select the Google reviews concerned and the software submits your report to Google. Google reviews each report and decides independently.
Instead of handling every review individually on Google, you see all the reviews of your business profile in one dashboard.
You report non-compliant reviews via bulk selection, confirm the lack of customer contact and track the status of every report in real time.
The software is self-service: you make all decisions yourself, there is no legal review and no legal advice.
Features at a glance
Everything to manage Google reviews centrally and report non-compliant reviews efficiently.
Central dashboard
All Google reviews of your profile in one place, sortable and filterable.
Report reviews
Submit non-compliant reviews individually or via bulk selection to be reported to Google.
AI reply suggestions
Generate professional replies to reviews – publish them with your approval.
Status tracking
Track every report transparently from „Submitted“ to „Removed“ or „Rejected“.
Multiple locations
Manage branches and locations centrally – ideal for chains and agencies.
Prepaid credits
1 credit = 1 report submission. Credits never expire, no subscription required for submissions.
Manually on Google or with software?
What review management software delivers compared to handling things manually on Google.
| Manually on Google | With Sternehero | |
|---|---|---|
| Overview | Open each review individually | All reviews in one dashboard |
| Report several | One by one, in sequence | Bulk selection in one step |
| Status | No central overview | Real-time status per report |
| Replies | Write manually | AI suggestions with approval |
| Multiple locations | Separate logins | Central multi-location dashboard |
You can also report reviews directly on Google. The software makes the process more efficient – in both cases Google makes the decision.
For businesses and agencies
For businesses
For single locations and branch chains. You buy prepaid credits from €7 per credit (volume tiers) and report independently. Three free credits to start.
For agencies
For agencies and consultants who offer review management under their own brand. Pro white-label plan with multi-client dashboard and 20% bonus credits.
Frequently asked questions
What does the review management software cost?
You use the software on a credit basis: 1 credit = 1 report submission. Business credits start from €7 per credit (volume tiers), and you receive three free credits to start. Credits never expire. All prices net plus VAT.
Can I manage multiple locations?
Yes. You manage any number of locations centrally in one dashboard. For agencies with many clients there is the Pro white-label plan with a multi-client function.
Are reported reviews deleted?
You submit non-compliant reviews to be reported to Google. Google reviews each report and decides on removal independently. There is no guarantee.
Is this legal advice?
No. Sternehero is a software platform. You make all content decisions yourself. There is no legal review of individual reviews and no legal advice.
Which platforms are supported?
The current focus is on Google Business Profiles. You manage and report Google reviews centrally.
How fast does Google decide?
Google reviews many reports automatically and often decides within minutes – in individual cases the review takes a few days.
Manage your Google reviews in one place
Start for free with three free credits – no commitment.
Start for freeSternehero is a software tool and does not provide legal services within the meaning of the German Legal Services Act (RDG). The decision to remove a review lies solely with the respective platform.