Review Calculator: What Reviews Are Worth

How the review calculator works

The review calculator estimates how much revenue negative Google reviews cost you – and how much you could win back if policy-violating reviews are removed. It is based on your inputs: monthly customers, average order value, current star rating and the number of negative reviews. All figures are estimates and do not replace professional business advice.

Even a rating that is half a star lower noticeably reduces willingness to buy. Many prospects compare several providers before buying and decide against businesses with conspicuously many bad reviews. The calculator makes this effect tangible by contrasting the estimated annual revenue loss with the recovery potential.

What the results mean

• Estimated revenue loss per year: the amount you lose on paper given your current review situation.
• Potential gain on removal: the share you could win back if policy-violating reviews are reported and removed by Google.
• ROI when using Sternehero: the ratio of potential gain to the credits you spend on the reports.

Who is the review calculator for?

• Local businesses – trades, hospitality, practices – that want to gauge the value of their Google reviews.
• Agencies that want to show clients the value of active review management transparently.
• Businesses weighing, before reporting, whether the effort to remove policy-violating reviews is worth it.

Sternehero is a self-service tool: you report policy-violating reviews, Google decides independently on removal. The results are non-binding estimates based on your inputs and typical industry assumptions – not a guarantee.