Having a Google review removed – what does it cost?
Lawyer, agency or self-service tool: the costs differ widely. Here is the transparent comparison – and how you report non-compliant reviews yourself to Google from €7 per credit.
- 1 free credit to start
- No subscription required
- Purchased credits never expire
Reading time for the whole guide, with a quick answer for those in a hurry right in the first chapter.
General information. No legal advice and no assessment of individual reviews.
- 5 chapters
- 6 questions and answers
- Google decides
01Quick answer
What does it cost to have a Google review removed?
You cannot delete third-party Google reviews directly. But you can report non-compliant reviews to Google. A lawyer can cost several hundred euros per case. With a self-service tool like Sternehero you report yourself from €7 per credit – Google reviews each report and decides independently.
The cost depends on the route you choose: yourself directly on Google (free but time-consuming), via a lawyer (fee depending on the case) or via a self-service tool.
At Sternehero you pay per report submission in the form of credits – not per outcome. 1 credit = 1 report submission.
There is no success fee: you pay for the submission, the decision on removal is made solely by Google.
02Speed
>80%
Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes.
In individual cases the review takes a few days. The decision rests solely with Google.
03Comparison
Paid service provider or self-service tool?
Review service providers usually handle the report for a fee. Sternehero automates the reporting process as a self-service tool at fixed prices per credit. In both cases Google decides whether the review is removed.
| Criterion | Other providerstypical market offers | With SterneheroSelf-service tool |
|---|---|---|
| Commissioning | Request by email or phone, often with follow-up questions | Reported yourself in a few clicks |
| Pricing structure | Pricing model and amount vary by provider, often only on request | Fixed price per credit, visible upfront: from €7 per submission* |
| Status of your reports | You often wait for a response | Status of every report in the dashboard |
| Control | You often hand over the process | You select every report yourself |
| Who decides? | Google.No provider changes that. | |
* in the 250 package, net plus 19% VAT. The comparison refers to typical market offers from review service providers; individual providers may differ. You can still report reviews directly to Google yourself. The decision on every report rests solely with the respective platform.
04Start free
What does a report cost at Sternehero?
You buy prepaid credits in packages. The larger the package, the cheaper the credit: from €24 per credit (small package) to €7 per credit (large package). 1 credit equals one report submission. You receive one free credit to start. Credits never expire.
Next steps
Do you only pay on success?
No. Credits are used when the report is submitted – regardless of the outcome. You pay for the submission, not for the removal by the platform.
Start free
Start free with 1 free credit
You create an account, connect your Google Business Profile and submit your first report, entirely without payment details. You only buy credits once you actually need them.
- No subscription required
- Free credit valid for 30 days
- Purchased credits never expire
For agencies
Are you an agency?
Offer review management at predictable cost under your own brand – with the Pro white-label plan and agency credit prices from €3 per credit.
White label with your own domain is included in the Pro plan. The reseller program starts via a waitlist.
05FAQ
Frequently asked questions about cost
Question not listed? Write to us or read the general FAQ.
Third-party reviews cannot be deleted directly, only reported to Google. Doing it yourself on Google is free but time-consuming. Depending on the case, a lawyer can cost several hundred euros. With Sternehero you report yourself from €7 per credit.
It depends on the individual case and can amount to several hundred euros, sometimes with a success fee. For legal questions we recommend consulting a specialist lawyer. Sternehero is not a substitute for legal advice.
Credits come in packages from €24 to €7 per credit (the larger the package, the cheaper). 1 credit = 1 report submission. One free credit to start. All prices net plus VAT.
No. Credits are used on submission, regardless of the outcome. You pay for the submission, not for the result. The decision is made by Google.
No. Purchased credits are valid indefinitely.
For non-compliant reviews without customer contact, reporting yourself via a tool is significantly cheaper and faster. For complex legal disputes a specialist lawyer can make sense.
No matching question found. Ask us directly.
Guides
Related guides
Getting a Google Review Removed: Realistic Paths in 2026Read the guide 
Reporting a Google Review: The Complete Self-Service Guide for 2026Read the guide
Related pages
This topic in context: the sister pages of this guide.
Ready in a few minutes
Non-compliant review? Report it now instead of paying to have it removed.
Start with one free credit and report non-compliant reviews directly to Google.
- 01Create an account
- 02Connect your Google profile
- 03Submit your first report, in a few minutes
Sternehero does not provide legal advice. The decision whether a review is removed rests solely with the respective platform.