Having a Google review removed – what does it cost?
Lawyer, agency or self-service tool: the costs differ widely. Here is the transparent comparison – and how you report non-compliant reviews yourself to Google from €7 per credit.
What does it cost to have a Google review removed?
You cannot delete third-party Google reviews directly. But you can report non-compliant reviews to Google. A lawyer can cost several hundred euros per case. With a self-service tool like Sternehero you report yourself from €7 per credit – Google reviews each report and decides independently.
The cost depends on the route you choose: yourself directly on Google (free but time-consuming), via a lawyer (fee depending on the case) or via a self-service tool.
At Sternehero you pay per report submission in the form of credits – not per outcome. 1 credit = 1 report submission.
There is no success fee: you pay for the submission, the decision on removal is made solely by Google.
Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes.
In individual cases the review takes a few days. The decision rests solely with Google.
Paid service provider or self-service tool?
Review service providers handle the report for a fee. Sternehero automates the same reporting process at a fraction of the cost. In both cases Google decides whether the review is removed.
* in the 250 package, net plus 19% VAT. ** Over the last 12 months, Google removed more than 80% of the reports submitted via Sternehero within 15 minutes. The decision rests solely with the respective platform. The comparison refers to typical market offers from review service providers.
What does a report cost at Sternehero?
You buy prepaid credits in packages. The larger the package, the cheaper the credit: from €24 per credit (small package) to €7 per credit (large package). 1 credit equals one report submission. You receive one free credit to start. Credits never expire.
Do you only pay on success?
No. Credits are used when the report is submitted – regardless of the outcome. You pay for the submission, not for the removal by the platform.
Start free with 3 complimentary credits
You create an account, connect your Google Business Profile and submit your first report, entirely without payment details. You only buy credits once you actually need them.
No subscription required · Credits never expire
Are you an agency?
Offer review management at predictable cost under your own brand – with the Pro white-label plan and agency credit prices from €3 per credit.
Frequently asked questions about cost
Third-party reviews cannot be deleted directly, only reported to Google. Doing it yourself on Google is free but time-consuming. Depending on the case, a lawyer can cost several hundred euros. With Sternehero you report yourself from €7 per credit.
It depends on the individual case and can amount to several hundred euros, sometimes with a success fee. For legal questions we recommend consulting a specialist lawyer. Sternehero is not a substitute for legal advice.
Credits come in packages from €24 to €7 per credit (the larger the package, the cheaper). 1 credit = 1 report submission. One free credit to start. All prices net plus VAT.
No. Credits are used on submission, regardless of the outcome. You pay for the submission, not for the result. The decision is made by Google.
No. Purchased credits are valid indefinitely.
For non-compliant reviews without customer contact, reporting yourself via a tool is significantly cheaper and faster. For complex legal disputes a specialist lawyer can make sense.
Related guides
Non-compliant review? Report it now instead of paying to have it removed.
Start with one free credit and report non-compliant reviews directly to Google.
Sternehero does not provide legal advice. The decision whether a review is removed rests solely with the respective platform.
Related pages
Delete a Google review? Here's how to report it
The complete guide: when a review breaks the rules and how to report it to Google.
Learn moreGet a Google review removed: options compared
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Learn moreCan you delete Google reviews?
What's legally possible and what isn't – and which reviews you can successfully report.
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